The hotel's location was great, making it easy to walk to major sights. The staff were friendly and accommodating. breakfast offered some decent options. However, the noise insulation was poor, and the bathroom had some issues, which detracted from the overall experience.

Charming bar and lounge area.

My stay was utterly miserable. The room temperature was unbearable due to a lack of proper air conditioning, which I was not informed about beforehand. I felt completely uncomfortable and sleepless during my stay, and when I called the front desk for help during the night, no one answered. This experience was especially disappointing considering the high price we paid.

The hotel had a nice atmosphere. The

staff was incredibly kind and helpful throughout my stay. They assisted me with local dining suggestions, which made my experience even better.

a warm and friendly hotel with a family dog to greet you every morning

Friendly staff, cozy atmosphere.

The staff provided exceptional service, assisting with all my requests efficiently. The room I stayed in was spacious and equipped with a comfortable bed and effective air conditioning. The hotel's location is convenient, within walking distance to key attractions, making my business engagements seamless.

Bathroom layout could be improved.

Oh man, the fresh cheese bread from Trattoria Za Za just hit differently! It paired perfectly with my cafe con latte while exploring nearby eateries like Perseus and MaVa. Also, the location for wandering was on point, and the reception staff were super helpful when I needed directions!

The rooftop terrace was a highlight for enjoying coffee and the air conditioning was effective. We really appreciated the smartphone provided in the room for easy internet access.

This hotel suits me perfectly with 24-hour reception, great wi-fi, and a cozy bar area. The staff kindly helped me with returning documents I left behind. Always a pleasure to stay here during my city trips!

Consider asking for a room with a functioning AC, as some can be humid if not maintained during summer.

I truly enjoyed the charming decor with arched doorways and exposed brick, creating a lovely ambiance. The location was convenient, making it easy for me to explore Florence's attractions without much strain, which is perfect for someone of my age.

A more accessible bathroom setup would be helpful.

I stayed for three nights. The room was spacious with a comfortable bed. Breakfast offered a variety of tasty pastries. Staff were friendly and helpful. The location allowed easy access to nearby attractions. 😊

The family room was well-equipped and the beds were comfortable. The location is perfect, just a short walk from attractions while being on a quiet street. However, the bathroom leaked into the bedroom during our stay, which was addressed after some discussion, but it was an inconvenience on the first night. Breakfast had a nice variety, but the overall experience was marred by the initial disruption.

my stay at this hotel was truly delightful! the spacious room and cozy atmosphere exceeded my expectations from my previous visit to florence. it was a memorable long weekend with wonderful breakfast options and friendly staff who made us feel right at home.

the air conditioning was underwhelming.